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Rest In Pieces: The Competition Commission

John Robertson, member of the Cross Party Energy and Climate Change committee went on public record saying: “The biggest opacity is the profit making itself, if you look at the bill you get through the door, the understanding you have of it. There is a need for the companies to explain how they make their profit and where; also make it easy for the consumer to understand their bill. We can see what is happening on the retail side, but not on the generation side of the equation.

The companies are jealously guarding their information. It is strange that you have six large companies, who all charge roughly the same, have roughly the same increases in price, and yet they are all meant to be in competition with each other”

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Natural Monopoly, Essential Goods and Regulation

If the public have a problem with the energy companies, they are first directed to Ombudsman Services, which suggests itself to provide ‘independent dispute resolution for the communications, energy, property and copyright licensing sectors’.

Ombudsman Services is funded by the companies it handles complaints about, which raises questions about conflicts of interest and influence.  According to WhatDoTheyKnow.Com, a website which covers Freedom of Information requests to 15440 authorities,  Ombudsman Services is not subject to the Freedom of Information Act 2000. Read more