This is the next part of my action research project which I have been using as a meaning making process in my own life as I have been struggling with trying to negotiate how my life is mediated through the worlds of policy, bureaucracy and distant finance. Read more
This is the next part of my action research project focusing in on the effects and practicalities of outcomes and measurements bureaucracies when they are implemented in care and support processes of people’s lives.
You can read the previous section of this project ‘Action Research: Measurement and the Lifeworld’ by clicking HERE.
What follows is the start of my action research project deconstructing of the Outcomes Star, a metric bureaucracy instated in various support-need junctures which the person receiving support has to fill in and go over with the person who is giving the support. This is one of various types of bureaucracy which people have to face (both citizen and worker). Read more
What follows is the executive summary and the recommendations which I make from my initial analysis of the bureaucratic burden which exists in the support-need juncture. You can read the prologue ‘Action Research: The Situation I am In; The View From The Other Side’ by clicking HERE. It gives an account of how this action research project came about and explains some of the motivations driving the project. Read more