What follows is the next part of my action research project that scrutinises how useful outcomes and measurements bureaucracies are for those whom they are meant to be serving – i.e. by making services more effective. Read more
The language of failure is a tricky one to use without creating unhelpful tensions which can compartmentalize the spirit and function of education and social projects. When walking through the surreal world of policy-town, phrases take root and oblige people to think and act in ways which conform to the language that is giving shape to their thoughts. Policy and it’s language has come to possess people’s practice.